Junior Consulting Engineer
Connectivity Solutions (Коннективити Солюшнз)
- Алматы
- Постоянная работа
- Полная занятость
- Acquire an in-depth understanding of our product and implement diverse operational strategies to boost client efficiency.
- Educate clients on new features and integrate technologies into their workflows.
- Support customers through messaging apps, identify issues, and direct them to the right departments.
- After gaining a thorough understanding of the product, deliver high-quality web-based demonstrations to prospective clients.
- Conduct training sessions and online presentations for clients in English, ensuring they understand product features and best practices.
- Create clear, engaging materials that support and accelerate customer acquisition.
- Educational background in a technical field and the skill to study and understand technical materials, such as API documentation.
- Demonstrated expertise in providing customer assistance and support.
- English proficiency at B2 level or higher.
- Professional certifications such as CCNA (Cisco Certified Network Associate).
- Experience working in a fast-paced, international environment.
- Basic development skills for automating routine tasks.
- Competitive salary
- A nicely-located, new, spacious office
- Top-notch work equipment
- Free lunch and healthy snacks every day
- Professional development
- No calls, messaging only type of work
- Possible night shifts after probation, 5/2 17.00 - 02.00 work hours
- Competitive compensation and benefits package
- Top-notch work equipment, i.e. iMac, Mac Pro
- Free lunch and healthy snacks every day
- Medical, dental, vision insurance
- Stylish and cozy offices
- An international team of talented colleagues
- Openness to new ways of thinking and contributions to overall success
- Encouragement of opinions and ideas
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