Field Service Engineer - Electromechanical

• Performance Testing: Test and evaluate equipment performance at customer plants according to technical, contractual, and safety specifications.
• Technical Operations: Operate electromechanical systems and HMI for routine activities and advanced troubleshooting, following Standard Operating Procedures (SOPs).
• Technical Execution: Execute integrated electrical and mechanical work, ensuring seamless communication between moving parts and control systems.
• Quality Management: Properly identify, document, and report equipment non-conformities.
• Reporting: Regularly submit accurate time sheets and detailed technical reports regarding all on-site activities.
• Customer Satisfaction: Act as a Sidel ambassador to ensure ultimate internal and external customer satisfaction.
• Compliance: Perform all activities in alignment with SOPs, Sidel coordination plans, and specific customer site safety rules.
• Business Development: Identify and report potential after-sales opportunities (spare parts, upgrades, services) detected while on-site.
• Mentorship: Coach junior colleagues on professional on-site behavior, technical execution, troubleshooting, and reporting standards.
• Coordination: Report to the Installation Site Manager (ISM) regarding team activities and project progress.

• Experience: Minimum of 3 years in field service engineering or technical maintenance.
• Industry Knowledge: Proven experience within the beverage industry or liquid packaging sector.
• Technical Expertise: Consolidated electromechanical background, with the ability to handle both mechanical assemblies and electrical troubleshooting.
• Product Knowledge: Prior experience with the Sidel Portfolio is a significant plus.
• Process Awareness: Knowledge of upstream process machinery is highly valued.
• Mobility: High flexibility and willingness to travel (up to 90% of the time, internationally).
• Language: Fluency in Russian/English (additional languages are an advantage).

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