Operations Coordinator (Специалист по логистике)

Manpower

  • Алматы
  • 700 000 тнг в месяц
  • Постоянная работа
  • Полная занятость
  • 1 д. назад
Responsible for overseeing and managing the shipment of goods across international and domestic supply chains. This role ensures that freight is transported efficiently, cost-effectively, and in compliance with all regulatory requirements. The coordinator works closely with customers, carriers, agents, customs brokers, and internal teams to manage logistics, documentation, and problem resolution.Key Responsibilities:1. Freight Coordination & Shipment Management
  • Plan, schedule, and coordinate shipments via air, ocean, and ground transportation.
  • Ensure smooth execution of shipments from origin to destination while monitoring transit times and delivery deadlines.
  • Liaise with carriers, suppliers, and customer to manage shipping schedules and resolve any issues.
  • Track and update shipment status, providing customers with timely updates.
2. Documentation & Compliance
  • Prepare and review shipping documentation, including waybills, commercial invoices, packing lists, and certificates of origin.
  • Ensure all import and export documentation meets regulatory and customs requirements.
  • Work closely with customs brokers to facilitate clearance and ensure compliance with international trade regulations.
  • Maintain accurate records of shipments, customs documentation, and freight charges.
  • Operational invoice customers
3. Customer Service & Client Relations
  • Act as the primary point of contact for customers, ensuring excellent customer service and timely communication.
  • Address customer inquiries, provide shipment updates, and resolve any transport-related issues.
  • Develop and maintain strong relationships with customers to support long-term partnerships.
5. Problem-Solving & Risk Management
  • Identify potential delays or issues in freight movement and implement corrective actions.
  • Handle disputes, damages, and claims with carriers and insurance providers.
  • Ensure shipments are properly insured and risk mitigation strategies are in place.
6. Coordination with Internal Teams
  • Work closely with sales, pricing, procurement, warehouse, and customer service teams to align freight operations with business needs.
Required Skills & Qualifications:
  • Minimum 3 years of business experience in a global business network.
  • Minimum 2 year of similar role experience in a global freight forwarding network.
  • Bachelor's or higher degree.
  • Minimum B2 English level.
  • Proficiency in freight management software and Microsoft Office.
  • Knowledge of international shipping regulations, customs procedures, and Incoterms.
  • Attention to detail.
  • Problem-solving abilities and ability to work in a fast-paced environment.
  • Effective communication and customer service skills.
  • Prioritize workload efficiently.
Preferred Qualification:
  • Holding FIATA and/or IATA certification
Work Environment:
  • Remote-based role with occasional visits to warehouses, ports, or customer locations.
  • May require occasional after-hours availability to handle urgent shipments or international time zone differences.
Manpower - это международная стаффинговая, аутсорсинговая и HR-консалтинговая компания, основанная в 1948 году, которая предоставляет гибкие кадровые решения для кандидатов и организаций.C 2006 года Manpower работает в Казахстане и предлагает полный спектр HR-услуг. Мы соединяем таланты и бизнес.Manpower оказывает услуги по трудоустройству подбору временного и постоянного персонала для компаний из разных сегментов бизнеса. Благодаря обширной базе резюме и наработанным технологиям, мы оперативно находим персонал необходимой квалификации в максимально сжатые сроки.Для соискателей Manpower предлагает официальное трудоустройство к проверенным и надежным работодателям с полностью "белым" оформлением в соответствии с Трудовым Кодексом.Manpower предлагает экспертные знания на протяжении всего жизненного цикла талантов: от привлечения и трудоустройства кандидатов до повышения квалификации и развития. Сочетая гибкие возможности подбора с нашим глубоким пониманием специфики рынка труда и управления карьерой, мы помогаем компаниям формировать команды, необходимые сегодня и требуемые завтра.Manpower находит лучшие таланты и помогает кандидатам найти работу мечты в крупных международных и казахстанских компаниях!

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