People Operations Manager (HR Pre Opening)

Hilton

  • Алматы
  • Постоянная работа
  • Полная занятость
  • 5 д. назад
As a People Operations Manager in this Pre-Opening Hotel, you’re not just leading the hotel’s HR function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.Here’s what you’ll do during a typical day:Lead HR strategy and operations: Develop and execute HR strategies aligned with the hotel's business objectives, ensuring compliance with corporate HR policies and local regulationsDrive talent acquisition and workforce planning: Oversee recruitment, onboarding, and workforce planning to attract and retain top talent while optimizing labor costsDevelop and engage talent: Oversee training programs, performance evaluations, and succession planning to support career growth and leadership developmentManage team member relations: Provide guidance on employee relations, conflict resolution, and labor contract compliance, including grievance handling and negotiationsOversee HR policies and compliance: Establish and enforce HR policies, ensuring adherence to employment laws, wage and benefit administration, and workplace safety regulationsSupport financial goals: Develop and manage the HR budget, ensuring efficient use of resources while supporting hotel operationsCultivate a high-performing team: Drive engagement, recruitment, and retention through performance management, professional development, and recognition programsKey Responsibilities for Hotel Pre-Opening Leaders
  • Project Management: Oversee timelines, budgets, and resources; manage construction, procurement, and vendor coordination; ensure compliance with deadlines and regulations.
  • Strategic Planning: Develop and execute pre-opening plans; set priorities, anticipate challenges, and establish operational workflows.
  • Operational Readiness: Ensure all departments (front office, housekeeping, F&B, engineering) are prepared; coordinate training and brand standards implementation.
  • Team Leadership: Recruit, onboard, and train staff; foster collaboration and maintain team focus under pressure.
  • Financial Management: Manage pre-opening budgets; monitor forecasts; negotiate vendor contracts and control costs.
  • Brand Standards: Ensure consistency in design, service, and operations aligned with brand guidelines.
  • Problem-Solving: Address unexpected issues quickly; manage risks and maintain safety compliance.
  • Attention to Detail: Oversee final construction, design, and furnishing; ensure operational processes meet quality standards.
  • Communication: Maintain transparent updates with owners, investors, and stakeholders; represent the project in pre-opening events.
  • Adaptability: Adjust plans as needed; stay resilient under fast-paced, high-pressure conditions.
  • Customer Focus: Ensure guest experience remains the top priority from day one.
What are we looking for?To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required
  • Previous human resources management experience in the hotel, leisure, and/or retail sector
  • Excellent leadership skills and exceptional communication skills
  • Strong commercial/business acumen
  • A passion for leadership and the vision to create a winning team
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton