Engineer/Rep - Technical Services

Алматы
Постоянная работа
Полная занятость

21 д. назад

About OricaAt Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.About the roleWe are currently seeking a Engineer/Rep - Technical Services to join our team in Almaty, Kazakhstan. This role will report directly to the Lead Business Developer - Digital Solutions within the Digital Solutions business.The successful candidate will play a key role in driving digital transformation initiatives to enhance operational efficiency, customer experience, and overall business performance in Kazakhstan, while also providing support across the wider region.This position will be responsible for building strong stakeholder relationships, supporting the implementation and adoption of Orica's digital solutions and products, and providing ongoing support to users. The role will also act as a key liaison between customers and Orica's extended digital team, including product owners, architects, support teams, and management.In return for your professional contribution, we offer a competitive remuneration package, genuine career development opportunities, and support in developing either a management or technical engineering pathway.Make a meaningful impact on our industry, our communities and the workd around us.What you will be doing

Implement and represent Orica digital technologies

Deliver professional implementation of Orica's digital solutions within the mining industry, ensuring successful adoption and value realization. * Train and support customersConduct training workshops during and after implementation to ensure customers fully understand and maximise the benefits of Orica solutions. * Partner with sales and technical teamsSupport business development by working closely with regional sales and technical service teams to identify, scope, and prioritise opportunities. * Manage customer relationships and program performanceMaintain regular engagement with assigned customers to review solution performance, program status, and ongoing needs. * Act as the technical escalation pointServe as the main contact for customer technical issues, coordinating with Orica product owners, architects, developers, and support teams to resolve issues effectively.What you will bring

Strong engineering and technical background

Qualifications in IT, Automation, or Electrical Engineering, with high technical competency in data, models, and modern software applications. * Mining industry exposureExperience in open-pit mining or blasting operations (highly regarded). * Excellent communication and stakeholder skillsStrong verbal and written English, with the ability to lead meetings, deliver webinars, and engage effectively with customers at all levels. * Customer and project management experienceProven experience in customer relationship management, project delivery, and coordinating multiple stakeholders. * Flexibility and willingness to travelAbility to travel domestically and internationally as required (up to 50%, average ~25%) to support clients and business needs.What we offerAs part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.We respect and value allOrica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions.All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

Orica

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