Client Relations Manager (English-speaking markets)
IT Fusion
- Алматы
- Постоянная работа
- Полная занятость
We are an international consulting firm headquartered in Kazakhstan, working with clients across English-speaking markets. We are currently expanding our team and looking for a responsible and communicative Client Relations Manager to maintain long-term client relationships and ensure high-quality service delivery.Key Responsibilities:Communicate with clients via email and phone in EnglishProvide ongoing support and consultation to existing clientsMaintain client records using CRM tools and internal databasesEnsure client satisfaction and address inquiries promptlyWork towards achieving set performance metrics (KPIs)Requirements:English language proficiency — C1 or higher (both written and spoken)Experience in communication with native English speakers (work, internships, education)Strong business communication and writing skillsConfident user of PC, including Microsoft ExcelStrong soft skills: empathy, adaptability, emotional intelligence, perseveranceWhat We Offer:Fixed schedule: Monday to Friday, 6:00 PM to 3:00 AMCompetitive salary: $1200 fixed base + performance bonusesOffice-based position in AlmatyPaid corporate trainingCompany-paid taxi after each shiftPaid sick leaveMonthly team events and activitiesClear opportunities for career growth and internal promotionsTo Apply:Please submit your CV and include:Your current English levelA short paragraph describing your relevant experience (optional)Деятельность по управлению проектом в области информационных технологий
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