Senior IT specialist
- Костанай, Костанайская область
- Постоянная работа
- Полная занятость
- Tier 2/3 Escalation: Serve as the primary escalation point for complex technical issues that cannot be resolved by junior IT staff.
- Documentation: Create and maintain comprehensive documentation for system configurations, processes, troubleshooting guides, and service records.
- IT Asset Management: Assist with the management of IT inventory, including hardware, software licenses, and consumables.
- Vendor Management: Collaborate with third-party vendors for support, procurement, and service management.
- Mentorship: Provide guidance, training, and support to junior IT specialists.
- Network Infrastructure: install, maintain network infrastructure components such as routers, switches, firewalls, wireless access points troubleshoot network connectivity issues (e.g., TCP/IP, DNS, DHCP).
- AD Administration: New Users Creation, Connect new PCs to Domain
- Desktop & Laptop Support: Install, configure, troubleshoot, and maintain desktop and laptop computers (Windows, macOS, potentially Linux).
- Software Support: Provide support for a wide range of software applications, including productivity suites (e.g., Microsoft Office 365), business-specific applications, and other tools.
- Peripheral Support: Troubleshoot and maintain peripherals such as printers, scanners, and other connected devices. Требования:
Bachelor's degree in Computer Science, Information Technology, or a related fieldExpertise in Active Directory administration, GPO management, and identity managementOperating Systems: In-depth knowledge of Windows Server, Windows client OS (Windows 10/11)Security: Understanding of cybersecurity principles, endpoint security, firewalls, and data protection.
Networking: Strong understanding of TCP/IP, DNS, DHCP, VPN, VLANs, routing, and switching. Experience with network monitoring tool
Help Desk Software: Experience with ticketing systems
ITIL Foundation: Understanding of IT service management best practices.Условия:
- нормальные
- ДМС стоматология
- компенсация питания
- развозка
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