Intern – Junior Debt Collection & Call Center Specialist (English Required)Location: Almaty | Only Recent Graduates | Full-time | Paid Internship with Growth OpportunityAre you a recent graduate looking to start your career in finance, client support, or negotiation? Join one of the leading microfinance organizations in Kazakhstan and gain real experience with fast career growth!Your ResponsibilitiesDebt Collection & NegotiationCall and message clients with overdue paymentsNegotiate payment plans with empathy and professionalismMaintain communication until full repaymentCall Center & Customer SupportHandle incoming client calls and complaintsMake informational outbound calls (no cold sales!)Support clients with tariffs, services, and promotionsCRM & ReportingKeep accurate records of all communication in our systemReport on collection results and follow-upsComplianceAct according to Kazakhstani financial and consumer protection lawsHandle all communication with respect and ethicsWhat We OfferPaid internship with clear career development pathFull onboarding and mentoring supportFriendly, young team and modern officeReal possibility to grow into a full-time specialist role✅ RequirementsBachelor’s or Master’s degree (any field) – recent graduateIntermediate+.... level of English (verbal and written)Confident communication and stress-resilienceWillingness to learn and grow in the financial fieldSurfin is a Singapore-based fintech leader specializing in Consumer Finance & Credit Cards, Wealth & Asset Management, Payment & Remittance and Fintech-as-a-Service. With proprietary digital technologies like Lend Tech, Wealth Tech, and Pay Tech, we serve over 30 million users in 10 developing countries across three continents. Our institutional clients benefit from Surfin Lab, Surfin Score, and Surfin Cloud, which offer comprehensive smart risk management, machine-learning credit ratings, and AI-powered digital banking services in emerging markets.