-English level B2–C1 minimum, with good pronunciation.-Quiet, isolated workspace-Personal computer or laptop-Headset with microphone-Stable high-speed internet-Preferred: Experience working as a call center operator-Answer incoming calls, process customer requests and inquiries via all non-voice channels (email, chat, SMS), and provide consultations about services and pricing.-Create and schedule customer service requests for technical specialists.-Coordinate communication between technicians and customers, and provide support for any arising issues.-Handle conflict situations with customers.-Make outgoing informational calls when needed.-Stress resistance and multitasking-Spanish at B1 level or higher will be a significant advantageMessage me on Telegram.Ремонт бытовой техники