Senior IT Operations engineer

Deloitte

  • Алматы
  • Постоянная работа
  • Полная занятость
  • 18 д. назад
Responsibilities:Monitor, maintain, and optimize on-premise and cloud-based servers (Windows/Linux), virtualization platforms (VMware, Hyper-V), and networking systems.Support cloud environments (Azure, Google Cloud).Proactive monitoring and alerting systems.Perform incident analysis and root cause investigations to ensure long-term stability.Develop and maintain scripts (PowerShell) to automate operational tasks.Configure and manage access policies (Active Directory, IAM tools).Ensure compliance with security standards (ISO 27001 etc.).Administer backup solutions and disaster recovery plans (Veeam).Lead escalation and resolution of critical incidents.Maintain documentation and support change management processes (ServiceNow).Provide technical guidance and mentorship to junior team members.Participate in infrastructure planning and architecture discussions.Manage and troubleshoot networking hardware (Cisco).Provide desktop/user support if required.Requirements for a Senior IT OpsProfessional Requirements:
1. Education:
  • Higher education in a technical field (e.g., IT, computer science, engineering).
2. Work Experience:
  • At least 3 years of experience in a IT Ops or a similar role.
  • Excellent knowledge of Windows Server and Linux operating systems (Ubuntu, RHEL, etc.).
  • Hands-on experience with virtualization platforms (VMware, Hyper-V) and cloud services (GCP, Azure – preferred).
  • Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, VPN, Firewall, NAT, VLAN.
  • Scripting skills for task automation (Bash, PowerShell, etc.).
  • Experience with monitoring systems.
  • Proficiency in backup management, antivirus protection, software updates, and patch management.
4. Languages:
  • English, Russian
Personal Qualities:
1. Leadership Skills:
  • Ability to inspire and organize a team.
  • Skills in task delegation and time management.
2. Communication Skills:
  • Excellent interpersonal skills and the ability to communicate effectively with users, the team, and management.
  • Conflict resolution abilities.
3. Organizational Skills:
  • Ability to prioritize tasks effectively and work in a multitasking environment.
4. Stress Resistance:
  • Capability to respond quickly to critical situations and make decisions under pressure.
Additional Preferences:1. Familiarity with ITIL practices (Incident, Change, Problem Management).
2. Experience in maintaining technical documentation.
3. Participation in migration, modernization, and deployment projects.
4. Relevant certifications: Microsoft, Linux Foundation, Cisco, VMware, ITIL, etc.
5. Experience working in distributed infrastructures and/or large enterprise environments.Deloitte is one of the world’s leading professional services firms, providing Audit and Assurance, Tax and Legal, Consulting, Financial Advisory, Risk Advisory, and other services to public and private companies spanning multiple industries.With a globally connected network of member firms, Deloitte has operations in more than 150 countries, bringing world-class capabilities and in-depth local expertise to help its clients succeed in a challenging environment. More than 275,000 Deloitte experts are dedicated to the concept of achieving results we can be proud of.Deloitte is represented by cross-functional industry groups that help clients find the right business solution based on market requirements. We constantly track the latest amendments in various sectors of the economy and offer our expert opinion on how they may affect business. We are consistently recognized as a market leader for the high quality of our services and our unique corporate culture.Deloitte has been operating in Kazakhstan for more than 25 years. The first office was opened in Almaty in 1993. Since June 2005, it coordinates the firm's operations in the Caspian region. We are the fastest-growing Big Four firm in Central Asia with the offices in Kazakhstan (Almaty, Astana, Atyrau, Aktau), Uzbekistan (Tashkent), employing nearly 600 professionals throughout the region. As a result, we serve 40 out of Top-100 companies in Kazakhstan.Reflecting back, and looking forward to the future, we maintain a long-term perspective and seek to make an impact that matters for our people, clients, and society.

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