IT Service Desk Trainee

KPMG

  • Алматы
  • Постоянная работа
  • Полная занятость
  • 16 ч. назад
Responsibilities:
  • Providing installation and upgrading of computer systems hardware and software
  • Providing first line technical support and problem solving in cases of user hardware/software/network failure
  • Multi-functioning devices support (print, scan, copy)
  • Handling back-ups of servers, laptops and the first line of IP- telephony, audio and video- conference systems, including basic programming of these systems and administration
  • Project work as defined by ITS Project Services and IT Service Desk Manager, such as migrations and projects, installing software when agreed, etc.
  • IT warehouse inventory
Requirements:
  • Relevant higher education
  • Intermediate level of English
  • Knowledge of networking technologies
  • Professional knowledge of Windows 10 (certificate is a plus)
  • Advanced user of MS Office 2013/2016/O365 products (mainly Word, Excel, Outlook, Power Point)
  • Active Directory, SCCM and ITIL knowledge will be an advantage
KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We have 219,000 outstanding professionals working together to deliver value in 147 countries worldwide.KPMG has been working in Kazakhstan since 1996, and our essential principle has always been to use the firm’s global intellectual capital, combined with the practical experience of our local professionals. We have about 600 employees and full operating offices in Almaty, Nur-Sultan, Atyrau and Bishkek.Our global experience is thus complemented by the skills of local professionals, an invaluable asset for any client operating in or considering a move into a new and unfamiliar market. Our teams can offer realistic but internationally strategic sophisticated recommendations in line with local market conditions.

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