Inside Sales Representative

• Identify and target potential customers in need of freight forwarding and logistics solutions.
• Develop and maintain strong relationships with customers to ensure repeat business and customer satisfaction.
• Promote and sell air, ocean, and ground freight services to customers across various industries.
• Prepare and deliver sales presentations and proposals tailored to customers needs.
• Negotiate rates, terms, and service agreements in line with company policies.
• Collaborate with the operations team to ensure seamless execution of customer shipments.
• Maintain accurate records of sales activities, customer interactions, and pipeline opportunities using CRM tools.
• Stay updated on market trends, competitor activities, and industry regulations.
• Attend networking events, trade shows, and customers meetings as needed to grow business.

• Minimum 4 years of business experience in a global business network.

• Minimum 3 year of proven experience in sales, preferably in freight forwarding, logistics, or supply chain.
• Bachelor's or higher degree.
• Minimum B2 English level.
• Strong knowledge of international shipping regulations, customs procedures, and Incoterms.
• Excellent organizational skills and attention to detail.
• Strong problem-solving abilities and ability to work in a fast-paced environment.
• Effective communication and customer service skills.
• Self-motivated with the ability to meet and exceed sales targets.
• Proficient in MS Office and CRM software.
• Ability to travel as required.

• Holding FIATA and/or IATA certification

• Remote-based role for Kazakhstan residents with occasional visits to customer locations.

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