Technical Sales Support

• Location: Almaty office
• Employment: Full-time
• Vacation: 32 days
• Working schedule: 5 days per week, hybrid
• eLearning Academy

• Providing technical support for SIEMENS network solutions;
• Responding to technical inquiries from customers and partners;
• Developing and reviewing network structures, specifications, and descriptions based on SIEMENS network equipment;
• Assisting in the selection and procurement of SIEMENS network equipment;
• Providing support and guidance in the configuration and setup of SIEMENS network equipment;
• Conducting technical seminars and training sessions on SIEMENS network equipment;
• Ensuring that all proposed and implemented solutions adhere to Information Security (IS) requirements specified by customers or other relevant regulatory documents.

• Work experience: At least 3 years in network engineering or information security;
• Education: Higher education in Information Technology, Computer Science, Telecommunications, or a related field;
• Additional certification: Relevant certifications (e.g., CCNA, CCNP, CompTIA Security+, CISSP, Fortinet NSE)
• Knowledge of English not lower than Upper-Intermediate;
• Mandatory computer skills: Proficiency in network diagnostic tools, experience with network operating systems, familiarity with SIEMENS network management platforms is a plus;
• Mandatory technical / professional skills and knowledge:
• Strong knowledge of network protocols;
• Proven ability to design, implement, and troubleshoot complex network infrastructures;
• Solid understanding of Information Security fundamentals, including firewalls, intrusion detection/prevention systems (IDS/IPS), access control, and vulnerability management;
• Experience with industrial network protocols is a significant advantage;
• Familiarity with regulatory compliance and industry standards related to network and information security.

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