Business/System Analyst

• Owning day-to-day product decisions to maximise value and ROI for customers and the business.
• Designing and evolving the Central Integration Layer (CIL) in line with the overall integration strategy.
• Translating product vision into a clear roadmap, prioritised epics, and release plans.
• Managing and prioritising the product backlog, ensuring clarity, readiness, and proper sizing.
• Making informed scope and trade-off decisions, balancing user impact, technical feasibility, risks, and timelines.
• Coordinating integrations across agent channels, partner systems, and metaportal solutions.
• Ensuring end-to-end support of travel insurance sales with additional medical and chronic disease coverage.
• Engaging stakeholders across business and technology teams and leading sprint reviews and demos.
• Overseeing release planning, go-to-market readiness, and post-launch adoption.

• Commercial experience as a Business/System Analyst for 3+ years.
• Strong skills in UML, Jira, and Confluence.
• Hands-on experience with SQL databases (e.g. SQL Client, DBeaver or similar tools).
• Solid practical experience with Postman, REST, SOAP, SFTP, and ELK stack.
• Proven experience in capturing, analyzing, and documenting business, user, and functional requirements.
• Strong skills in prototyping and business process modelling, with a focus on customer-oriented solutions.
• Creative and customer-centered mindset when identifying and designing optimal user solutions.
• Experience working with development and QA tools, including IntelliJ IDEA, Git, Maven, Jenkins, TestNG, Selenium, TIBCO, and Jaspersoft.
• Level of English – from Upper-Intermediate and above.

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