Manager, Customs Clearance & Freight Forwarding
Sage Consulting Group
- Алматы
- Постоянная работа
- Полная занятость
- Act as the legal representative of the company in Kazakhstan, and assist with all incorporation and ongoing company-related matters.
- Lead and oversee customs brokerage and freight forwarding operations across air, ocean, and land transport.
- Manage import and export clearance processes, including tariff classification, HS code determination, valuation, duty optimization, and compliance documentation.
- Ensure adherence to local and international trade regulations, customs laws, and trade compliance requirements.
- Oversee freight booking, routing, carrier negotiations, and shipment coordination.
- Develop and implement SOPs to improve operational efficiency, reduce delays, and minimize compliance risks.
- Manage relationships with customs brokers, freight agents, shipping lines, airlines, trucking companies, and warehouse operators.
- Monitor KPIs such as clearance turnaround time, demurrage/detention exposure, and cost control.
- Lead issue resolution for complex customs cases, inspections, audits, and shipment exceptions.
- Drive continuous improvement initiatives in automation, documentation systems, and compliance tracking.
- Must be willing to act as the company's legal representative.
- At least 3 - 5 years of experience in both customs clearance and freight forwarding operations.
- Strong knowledge of tariff codes, customs valuation, duty structures, free trade agreements, and trade compliance regulations.
- Solid understanding of incoterms, international shipping documentation, and cross-border trade procedures.
- Commercial mindset with the ability to balance compliance, service quality, and profitability.
- Proficiency in freight management systems, customs declaration software, and Microsoft Office tools.
- Strong working fluency in English is REQUIRED. Fluency in Kazakh/Russian is also required.
- Bachelor's degree in logistics, supply chain, international trade, business, or a related field.