Wolt Drive Specialist
- Алматы
- Постоянная работа
- Полная занятость
- Assisting with sales growth on the market with existing partners, and creating an environment where merchants and customers enjoy their experience with Wolt Drive
- Assisting with the onboarding of new partners to the Wolt ecosystem
- Supporting current partners with any issues, reports, etc.
- Collaboration with Wolt Operations and Support teams to ensure top-class customer experience for Wolt Drive partners
- Actively reaching out to potential new partners to help grow Wolt Drive's partner base
- Helping with the implementation of new features
- Working with middleware partners (MWPs), including setup and monitoring
- Monitoring small- and medium-sized business venues, identifying and addressing dead or problematic venues, and reaching out to them
- As Wolt Drive grows rapidly, you'll likely progress to a pure Account Manager role
- Previous experience in e-commerce, account management, or a customer service-focused role is considered a strong plus
- Confidence in leading conversations both via video calls and in face-to-face meetings
- Excellent interpersonal and communication skills - you'll be interacting with a wide variety of partners and internal teams
- A structured, detail-oriented, and service-minded approach to your work
- Experience working in a Google Workspace environment is an advantage
- A proactive mindset with the ability to take initiative and drive tasks forward in a fast-paced environment
- Fluency in Kazakh, Russian, and English
- A dynamic, international environment with low hierarchy, real ownership, and the pace of a scale-up backed by a global leader
- Hybrid work mode: four days in the office, one day remote.
- Career growth opportunities both vertically & horizontally
- Medical Insurance and strengthened sick leave
- Employee Assistance Program - therapy and wellbeing
- % Discount on your Wolt orders
- Wolt-wide training programs
- Team budgets
- Fruits and drinks at the office