Payroll, Time & Benefits Specialist

Рош Казахстан

  • Алматы
  • Постоянная работа
  • Полная занятость
  • 2 д. назад
Payroll, Time & Benefits Senior SpecialistJoin our dedicated People Support Solutions team in Kazakhstan as a Payroll, Time & Benefits Senior Specialist where you will utilize your deep functional expertise to ensure seamless and compliant P&C processes for our employees. This is a unique opportunity to provide critical support, drive process efficiency, and contribute to our customer-centric culture. We are committed to fostering equal opportunity and welcome applications from all qualified candidates.The Opportunity
As a Payroll, Time & Benefits Senior Specialist, you will be responsible for executing key processes and ensuring high-quality service delivery.Your priorities will include:
  • Execute system data maintenance and administrative activities supporting People&Culture (P&C) business processes, specifically concerning payroll, tax, social insurance, time, and local/global benefits.
  • Serve as the primary control point and quality assurance contact for our 3rd party payroll and HR administration provider.
  • Ensure regulatory compliance with local country regulations and guidelines in all service delivery operations.
  • Provide advisory support and guidance to P&C and business partners on local P&C systems and processes.
  • Ensure end-to-end ownership of resolution for customer concerns and manage service quality expectations.
  • Actively participate in the development and implementation of continuous improvement initiatives to enhance service delivery.
  • Contribute to knowledge management by updating relevant documentations (SWIs and local SOPs).
  • Ensure consistent and reliable service delivery for all customers, operating according to defined KPIs and SLAs.
Who You Are
We are seeking an individual who demonstrates end-to-end accountability, problem-solving skills, and a strong growth mindset. You bring the following minimum required experience and qualifications:
  • You possess 2–3 years must have experience in payroll as a process owner
  • You demonstrate deep knowledge of local tax and social insurance rules and regulations
  • You hold a University degree, with a background in Finance, Economics, or Accounting being preferred
  • You have 2–5 years of related experience in a P&C area or working experience in a service delivery or customer care environment.
  • You have strong communication skills in English, Kazakh and Russian (both written and spoken)
We are RocheA healthier future. That’s what drives us.And as the world evolves, so do we. For over 125 years, we have taken on some of the most complex challenges in healthcare.Listening and responding to the ever-changing needs of people around the world.We focus on the long-term, leading investment in research and development, striving to improve lives today and for generations to come.We’re advancing science to ensure everyone has access to the healthcare they need.Always innovating, we bring together dedicated people and diverse perspectives from across our global network, empowering each other to keep breaking new ground.But we can’t do it alone. To succeed we collaborate – with each other, with our partners, with governments, with patients.Proud of what we do, we’re here because we care.Our work creates a future where we all have more time with the people we love.That’s what makes us who we are.That’s what makes us Roche.Hoffmann-La Roche Ltd. Representative Office in Almaty was opened in 1993.

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