Service manager
FIRCaspian Посмотреть все вакансии
- Алматы
- Постоянная работа
- Полная занятость
- Collect and analyze information on competing services in the market.
- Analyze customer needs, classify them, and develop appropriate service plans based on the company’s existing data.
- Maintain daily communication with key clients and distributors regarding service requirements.
- Prepare post-warranty service contracts.
- Manage local personnel in subsidiaries on a daily basis and allocate tasks accordingly.
- Conduct regular assessments of team members in accordance with company regulations.
- Manage regional platforms and distributor service operations.
- Perform other tasks assigned by management.
- Execute service-related work.
- Collaborate in the implementation of various marketing and promotional activities.
- Lead and supervise all electrical construction activities in compliance with drawings, specifications, QA/QC, and HSE standards.
- Education: Bachelor's degree or above
- 5+ years of experience in after-sales service, including 2+ years of service management experience
- Familiarity with common maintenance and repair procedures for construction machinery, troubleshooting methods for common malfunctions, and management of frontline service personnel
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