Responsibilities:Learning Ecosystem Design & Strategy: Develop comprehensive learning frameworks and methodologies for soft skills development. Research and implement global best practices from leading organizations. Design Individual Development Plan (IDP) processes and just-in-time performance tools.Training Design & Delivery: Design and facilitate over 120 hours of leadership and soft skills training annually. Create blended learning solutions incorporating peer-to-peer development and just-in-time tools. Develop scalable processes for content creation and delivery. Evaluate training effectiveness through behavioral observation, skill demonstration, and business impact measurement.Process Automation & Analytics: Transform manual learning needs analysis into automated, data-driven processes. Implement systematic analysis of performance review data to identify skill gaps and training needs.Stakeholder Management & Business Partnership: Partner with business leaders to align learning strategy with organizational goals. Collaborate with global L&D teams to leverage international resources and ensure consistency.Team Leadership & Development: Manage and develop a team of 1-3 L&D specialists. Navigate change resistance and build organizational buy-in for new learning initiatives. Requirements:Master's degree in Education, Organizational Psychology, Business, or a related field7+ years of experience in Learning & Development with a proven track record of framework developmentMinimum 5+ years of experience designing and delivering soft skills training programs with demonstrated facilitation excellence2+ years of team management experience for 1-3 direct reportsProven ability to transform manual processes into systematic, scalable solutionsStrong facilitation and presentation skills with ability to engage senior executivesExperience with modern L&D technologies, LMS platforms, and digital learning toolsProven experience in LMS administration, including user management, course deployment, and system optimizationFluent in English;Preferred Requirements:Knowledge of adult learning principles, competency modeling, and performance improvement methodologiesExperience with learning analytics, process automation, and data-driven decision makingCoaching and mentorship expertise on facilitation skills and methodological approachesTrack record of transforming mandatory compliance training into strategic capability buildingExperience with change management and organizational transformation initiativesProject management certification or equivalent experience managing complex, multi-stakeholder initiativesExperience in consulting, professional services, or similar high-performance environments preferredKPMG is a global network of professional firms providing Audit, Tax and Advisory services. We have 219,000 outstanding professionals working together to deliver value in 147 countries worldwide.KPMG has been working in Kazakhstan since 1996, and our essential principle has always been to use the firm’s global intellectual capital, combined with the practical experience of our local professionals. We have about 600 employees and full operating offices in Almaty, Nur-Sultan, Atyrau and Bishkek.Our global experience is thus complemented by the skills of local professionals, an invaluable asset for any client operating in or considering a move into a new and unfamiliar market. Our teams can offer realistic but internationally strategic sophisticated recommendations in line with local market conditions.
