IT Engineer (OSS)
- Нур-Султан
- Постоянная работа
- Полная занятость
- Bachelor’s degree in IT, Computer Science
- Minimum 3 years’ experience in multinational companies
- Strong knowledge of network infrastructure
- Familiarity with ITIL principles
- English intermediate and higher
- Knowledge of Service Now, Active Directory, AAD, Workspace One VMWare, Windows 11, AV systems basics will be an advantage.
- Execute critical HSSE activities and manage operational risks.
- Support IT infrastructure and operations management.
- Assist 200 English-speaking end users (50 onsite, 150 remote).
- Ensure services meet SLA standards.
- Escalate serious infrastructure incidents.
- Act as a focal point for IT infrastructure changes.
- Manage local data center access and security.
- Handle local backups (tape library).
- Support of AV environment ( setup MS teams meeting, solve problems with AV equipment ( Sure, Crestron, Logitech)
- Collaborate with global IT support teams.
HeadHunter