Официант/Waiter

St. Regis Hotels Посмотреть все вакансии

Нур-Султан
Постоянная работа
Полная занятость

4 д. назад

Принимаем сотрудников, на долгосрочную основу, с уровнем Английского Языка от В2

Информация о компании:Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at marriott/marriott-brands. Find Your World.™Сети отелей Marriott International являются ведущими в мире гостеприимства, состоящих из большого количества брендов, гостиниц и возможностей для окружающих, чтобы расти и добиваться успеха. Marriott International владеет 5,700 собственностями, которые вы найдете как в вашем регионе, так и в более чем 110 странах по всему земному шару.Информация об отеле:Расположенный на берегу реки Есиль, в самом сердце центрального парка дипломатического района Астаны, отель The St. Regis Astana планирует свое открытие летом 2017 года.Отель будет охватывать 120 уникальных, роскошных люксовых номера, а также будет готов побаловать своих гостей особым гриль-рестораном, где гости смогут насладиться непревзойденным обслуживанием и образцом лучших ингредиентов, а также прочувствовать безупречную роскошь Iridium Spa после долгих деловых встреч и пленительных впечатлений от города.ЦЕЛЬ ПОЗИЦИИ:

Ответственный за качество обслуживания гостей и удовлетворенность клиентов

Отвечает за внедрение стандартов и внутренний здоровый дух компании

Ответственный за расстановку посуды и кухонных приборов и принадлежностей, тележек и лотков, в соответствии с установленными стандартами и запросами гостей, обслуживание по мере необходимости.

ОСНОВНЫЕ ФУНКЦИИ:

Обеспечивает высокие стандарты обслуживания в ресторанной зоне.

Отвечает за удовлетворение гостей, предлагая услуги и продукты питания и напитков, которые имеются в наличии, в пределах назначенной ему зоны.

Строго следует стандартам The St Regis Service

Всегда убеждаться, что имеются все необходимые принадлежности из кухни и кладовой для назначенной зоны обслуживания.

Следить, что меню и все предлагаемые напитки и продукты питания являются свежими и в хорошем состоянии.

По мере необходимости предоставлять помощь в обслуживании клиентов в других зонах.

ЗНАНИЯ, НАВЫКИ И УМЕНИЯ:

Человек должен обладать следующими знаниями, навыками и умениями и быть в состоянии объяснить и продемонстрировать, что он или она может выполнять основные функции работы, при наличии всех необходимых средств или без, используя другую комбинацию знаний, навыков и способностей:

Уметь грамотно говорить, читать, писать и понимать русский, английский и казахский языки

Полное знание меню F&B, описание предлагаемой продукции и методы продажи.

КВАЛИФИКАЦИОННЫЕ СТАНДАРТЫ

Образование - Диплом средней школы или эквивалентное образование.

Опыт - От одного до двух лет работы на похожей должности.

Внешний вид - Все сотрудники должны поддерживать аккуратный, чистый и ухоженный вид в соответствии со стандартами Marriott.

Company description:Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe.Hotel description:Situated on the river banks of Ishim River, in the heart of Astana's Central Park and in the center of the Diplomatic district The St. Regis Astana will open early 2017.120 sumptuous guest suites feature a unique identity of discreet luxury. The hotel will embrace a specialty grill restaurant where guests enjoy an unrivaled service and sample the best ingredients or indulge in the flawless luxury of Iridium Spa after a long day of captivating city impressions or business meetings.Position Title – WaiterReport to – F&B Supervisor, Assistant Outlet Manager & Outlet ManagerPOSITION PURPOSE:

Responsible for guest service quality & customer’s satisfaction
Responsible for delivering Company Standard and spirit
Responsible for set up outlet, trolleys & trays in accordance with the established standards & guest requests, delivers as required.

ESSENTIAL FUNCTIONS:

To ensure the high standards of service in the outlet.
Responsible for the satisfaction of the guests with the service offered and the food & beverage that is presented to them, within the station which is assigned to him.
Strictly following The St Regis Service standard

Will get the necessary supplies from the kitchen and pantry and set up his station.
Ensures that menus/beverage lists are clean and in good order.
Assists as required with the actual service of food & beverage.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

Must be able to speak, read, write and understand Russian, English and Kazakh

Full Confidence within the F&B menu Description & up sale techniques.

QUALIFICATION STANDARDS:Education

High school diploma or equivalent education preferred.

Experience

One to two years of employment in a related position.

Grooming

All employees must maintain a neat, clean and well-groomed appearance per standards.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.Marriott International, Inc. is the world’s largest hotel company based in Bethesda, Maryland, USA, with more than 5,700 properties in over 110 countries. Marriott operates and franchises hotels and licenses vacation ownership resorts. The company’s 30 leading brands include: Bulgari Hotels and Resorts®, The Ritz-Carlton® and The Ritz-Carlton Reserve®, St. Regis®, W®, EDITION®, JW Marriott®, The Luxury Collection®, Marriott Hotels®, Westin®, Le Méridien®, Renaissance® Hotels, Sheraton®, Delta Hotels by MarriottSM, Marriott Executive Apartments®, Marriott Vacation Club®, Autograph Collection® Hotels, Tribute Portfolio™, Design Hotels™, Gaylord Hotels®, Courtyard®, Four Points® by Sheraton, SpringHill Suites®, Fairfield Inn & Suites®, Residence Inn®, TownePlace Suites®, AC Hotels by Marriott®, Aloft®, Element®, Moxy Hotels®, and Protea Hotels by Marriott®. The company also operates award-winning loyalty programs: Marriott Rewards®, which includes The Ritz-Carlton Rewards®, and Starwood Preferred Guest®.
For more information, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com and @MarriottIntlSt. Regis® (luxury full-service hotels, resorts and residences) is for connoisseurs who desire the finest expressions of luxury. They provide flawless and bespoke service to high-end leisure and business travelers. St. Regis hotels are located in the ultimate locations within the world’s most desired destinations, important emerging markets and yet to be discovered paradises, and they typically have individual design characteristics to capture the distinctive personality of each location.We call our shared values “promises.” These promises guide our everyday actions and ensure a common understanding of what we can expect from one another.Our values are:

Go the Extra Step by taking actions that build lasting connections and loyalty
Play as a Team by working globally and across all teams in the company
Do the Right Thing by using good judgment, respecting our communities, associates, owners, partners and the environment

We’re committed to creating a company that is a great place to work and provides wonderful guest experiences, great returns to stakeholders and is:

Growing
Strong
Stable

Diversity & InclusionWe seek out differences and strive for variety in every aspect of our business; so much so that Diversity & Inclusion are key components of our overall business strategy. As a global company that represents eleven distinct lifestyle brands, our goal is to bring an authentic global experience to each guest by utilizing insights and perspectives from our diverse associate, supplier and owner bases. Our success is derived from the differences that make us all unique. Whether it is our life experience, our career journey or our education, it is our value for diversity and how we leverage it that keeps us at the forefront of the hospitality industry.About The St. Regis AstanaThe St. Regis Astana exemplifies extraordinary hospitality combined with unsurpassed sophistication, introducing a new level of luxury and glamour to Kazakhstan.Encompassing the most prestigious address in the capital city, located in Astana Central Park - known as the heart of Astana, the avant-garde interiors by award winning Wimberly Interiors combines modern with neo-classical elements, defining the modern day interpretation of the St. Regis legacy that began more than a century ago in New York.The St. Regis Astana features 120 luxurious guest rooms, including 14 Ambassador Suites, 6 St. Regis Suites, 2 Royal Suites and a 510 square meter Presidential Suite. All guests can take pleasure in the legendary St. Regis Butler, ready to attend to every need with customary attention.The culinary offerings include the Signature Restaurant, an All-day Dining restaurant, the St. Regis Bar, a cognac bar and library. The luxury leisure facilities include 1700 square meter Iridium Spa, indoor swimming pool, St. Regis Athletic Club, as well as a Children’s club. The hotel is also offering unrivalled event and meeting space for weddings and special celebrations including a ballroom, five meeting rooms and a business centre.

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