Senior IT specialist
«GLOVIS KAZAKHSTAN» (ГЛОВИС КАЗАХСТАН)
- Костанай, Костанайская область
- Постоянная работа
- Полная занятость
- Tier 2/3 Escalation: Serve as the primary escalation point for complex technical issues that cannot be resolved by junior IT staff.
- Documentation: Create and maintain comprehensive documentation for system configurations, processes, troubleshooting guides, and service records.
- IT Asset Management: Assist with the management of IT inventory, including hardware, software licenses, and consumables.
- Vendor Management: Collaborate with third-party vendors for support, procurement, and service management.
- Mentorship: Provide guidance, training, and support to junior IT specialists.
- Network Infrastructure: install, maintain network infrastructure components such as routers, switches, firewalls, wireless access points troubleshoot network connectivity issues (e.g., TCP/IP, DNS, DHCP).
- AD Administration: New Users Creation, Connect new PCs to Domain
- Desktop & Laptop Support: Install, configure, troubleshoot, and maintain desktop and laptop computers (Windows, macOS, potentially Linux).
- Software Support: Provide support for a wide range of software applications, including productivity suites (e.g., Microsoft Office 365), business-specific applications, and other tools.
- Peripheral Support: Troubleshoot and maintain peripherals such as printers, scanners, and other connected devices. Требования:
Bachelor's degree in Computer Science, Information Technology, or a related fieldExpertise in Active Directory administration, GPO management, and identity managementOperating Systems: In-depth knowledge of Windows Server, Windows client OS (Windows 10/11)Security: Understanding of cybersecurity principles, endpoint security, firewalls, and data protection.
Networking: Strong understanding of TCP/IP, DNS, DHCP, VPN, VLANs, routing, and switching. Experience with network monitoring tool
Help Desk Software: Experience with ticketing systems
ITIL Foundation: Understanding of IT service management best practices.Hyundai Glovis is a global logistics and supply chain management company headquartered in Seoul, South Korea. It operates as part of the Hyundai Motor Group and provides comprehensive services including automotive logistics, freight forwarding, distribution, and inventory management.Hyundai Glovis specializes in managing efficient transportation and delivery solutions for vehicles and parts across international markets, leveraging advanced technologies and a global network to optimize supply chains. The company is committed to innovation, sustainability, and customer satisfaction in the logistics industry.
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