IT Engineer
Хуавей Текнолоджиз Казахстан
- Алматы
- Постоянная работа
- Полная занятость
- Deliver and configure IT solutions, including servers, storage, switches, virtualization and cloud platforms.
- Handle service requests (SR) from customers: troubleshoot and resolve IT-related issues, conduct root cause analysis, diagnose faults, escalate to regional/HQ if needed, and follow up to resolution.
- Conduct routine health checks on IT infrastructure.
- Handle onsite surveys, installation, testing, commissioning, and maintenance of IT equipment.
- Offer remote and on-site technical support during installations and operations. Requirements:
- Bachelor's degree in Telecommunications, Computer Science, Electronics Engineering, or related field.
- 3+ years in IT infrastructure: storage, virtualization, backup, and network management.
- Knowledge of storage systems (e.g., architecture, features; support for design, implementation, administration, migration, resolution). Familiar with mainstream storage products, like EMC, NetApp, HDS storage IBM products
- Proficiency in virtualization (e.g., VMware vSphere, ESXi, Hyper-V, KVM; design and implementation support).
- Understanding of network products (e.g., Cisco, Huawei, Juniper; integrated design support).
- Strong analytical, problem-solving skills; ability to prepare HLD/LLD.
- Excellent communication and customer service skills.
- Proactive self-learner; customer-oriented; willing to travel. * English minimum Intermediate
- Almaty 5/2
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