Program Manager, CSS

• Works closely with the department chairs, the dean and the associate dean;
• Provides the departments' services to ensure that program goals and objectives are achieved;
• Advises students on academic choices and facilitates implementation (for example, change of program, election of majors and minors, transfer of credits after exchange programs and transfer between institutions);
• Advises students on study planning taking into account scheduling decisions and program policies of the different departments;
• Prepares the schedule in cooperation with the dean and the department chairs and uploads the schedule to the registration system;
• Consults with the dean and the department chairs on changes to courses and programs, course scheduling, and graduation requirements.
• Checks and verifies degree requirements/majors/minors of graduating students, ensures timely submission of documents related to state examinations and thesis defense (forms, minutes etc), provides all necessary paperwork.
• Advises on program development in relation to government regulations,
• Liaises with registrar's office to ensure the accuracy of records;
• Exchanges information with campus offices and entities, students, and the general public regarding college programs and services and other information; makes presentations as requested; plans and conducts workshops and orientations as requested; coordinates logistics and establishes timelines, required materials, online support services, facilities, publicity and other program needs;
• Produces brochures and other program related information for publication;
• Serves as liaison between program participants and various instructional and student services departments; refers students and clients to community, academic and student services, leads and coordinates the work of student assistants, interns and other staff as assigned;
• Conducts surveys, collects and compiles statistical, financial, academic and other data for regular and special reports to track student profiles and participation, student follow-up, retention and transfer rates, program evaluation criteria, scholarship availability and deadlines, and other information;
• Helps departmental chairs determine and forecast student needs for courses, class sections etc. for better curriculum development and scheduling;
• Enters, modifies and retrieves online data; uses a variety of software to compose correspondence, publicity materials, surveys, reports, presentations, and other materials; sets up and maintains confidential and other files; editing, printing, multimedia enhancements, distribution and other services in conjunction with other staff or students;
• Coordinates the administration of intakes in cooperation with Admission Office; transfer credits for prospective students in collaboration with the dean and the department chairs; liaises with-student services for the purpose of facilitating student success; refers students to career and other counselors, instructional programs and to other college offices as appropriate;
• Ensures compliance to policy and procedures by reporting progress to relevant entities;
• Takes over tasks from other administrative staff of CSS as operationally necessary, for instance, share responsibilities for program accreditation, ESUVO, Atameken reporting and other assignments;
• Regularly updates CSS promotional materials for bachelor, master, and doctoral programs, and maintains CSS web-pages related to academic programs and available doctoral scholarships;
• Organizes and assists in holding the annual CSS Excellence Scholarship competition;
• Communicates with graduate students awarded KIMEP scholarships, grants, or stipends regarding any changes to the terms;
• Performs other related duties as assigned by the dean or administrative manager.

• Master's degree in management/administration/education from a recognized university;
• 3 years experience in education, counseling, research, or other relevant fields;
• Familiarity with different credit systems of higher education;
• Leadership and organizational skills;
• Strong interpersonal communication skills with diverse populations such as staff, students, parents and faculty;
• Excellent writing and oral communication skills in English, Kazakh and Russian;
• Experience using spreadsheets, charts and a variety of computer software to format, compose and present statistical data and reports including researching, formatting, assessing and preparing data for reports and other materials;
• Experience in developing surveys and online reports related to students' statistics, students' retention and scheduling.
• Creative, strategic and analytical thinking with the ability to manage multiple projects.
• Good computer skills;
• Punctual, flexible, customer-oriented

• Master's degree in management/administration/education from a Western university or equivalent;
• Very good knowledge of GOSO, publication regulations, and degree awarding procedures for graduate-level students
• Previous administrative experience at Higher Education Institution
• Possession of computational skills

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