Customer Service Representative with English language

AP Companies

  • Алматы
  • Постоянная работа
  • Полная занятость
  • 4 д. назад
AP Companies is the biggest independent medical assistance company with a vast medical provider network around the World. Our offices are located in Spain, Cyprus, Latvia, Kazakhstan, Bangladesh, Ukraine and Myanmar.We are expanding and growing, so we are looking for a new English-speaking candidate to join our team and work in shifts schedule, which will include night shifts.Key responsibilities are: * Timely receive, register, process and report on the organization of medical treatment world-wide;
  • Work with internal Database, keep all the cases up-to-date;
  • Maintain solid and effective communication with the medical providers, insured members and clients by email or phone.
  • Work closely with the team to define the areas of attention and take necessary actions to ensure a good clients experience.
  • Collaborate with other teams to address clients´ queries and establish an efficient workflow and communication.
You are the best candidate if:
  • you have perfect communicational skills and a passion for work;
  • you have proficiency in English, this is a must; any other additional language is a significant advantage;
  • you are an experienced PC user;
  • you can work remotely (you will need a laptop or a computer and a strong and stable Internet connection) and also have enough self-discipline to work without every minute control;
  • you can work both independently and as a part of a team, follow directions and take up feedback on work effectiveness;
We are ready to offer:
  • Competitive salary;
  • Remote full-time position;
  • Shifts schedule with night shifts;
  • No routine and mundane tasks;
  • Opportunity to work with a professional international team on medical issues in a dynamic work environment;
AP Companies - международная медико-сервисная компания, работающая на рынке организации оказания медицинской помощи застрахованным.Первая в России компания, основной деятельностью которой является оптимизация расходов страховых компаний-заказчиков; организация оказания экстренной медицинской помощи по всему миру, а также предоставление медицинской помощи иностранным гражданам, проживающим на территории РФ и стран СНГ.Обладая безупречной репутацией на международном рынке страховых услуг, AP обеспечивает высокое качество предоставляемого сервиса, что позволяет динамично развиваться и уверенно смотреть в будущее.Основные клиенты нашей компании:- Российские и Западные страховые компании- Туристические компании- Российские и Западные корпорации

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