ENTERPRISE RESOURCE PLANNING SYSTEM SECTION HEAD

• Work closely with user departments, understanding their business, identifying opportunities for business process improvement, requirements for new systems and more effective use of existing systems.
• Planning, lead and ensure of works in order to produce the required projects in compliance with scope of work, quality, and cost and time constraints.
• Provide guidance and leadership to the team to ensure a strong focus to achieve the Enterprise Resource Planning System Section objectives.
• Have a detailed understanding of the business processes and requirements of specific departments.
• Work closely with the business to identify opportunities for more efficient processes and systems.
• Gather the information technologies (IT) requirements for the overall business, specific departments and specific projects of KPO as required by the IT Business Systems Manager.
• Evaluate, recommend and implement IT solutions to meet KPO and end-user needs and requirements;
• Document requirements and specifications for development staff and vendors.
• Coordinate specific tasks or projects.
• Liaise with vendors to ensure that work is carried out according to timescales, budget and specification.
• Plan and make requisition for necessary licenses and software.
• Plan and manage specific development projects and software maintenance for specific departments.
• Ensure adequate and up-to-date documentation is provided for the support of products and systems.
• Manage the team resource and assign the task priority. To monitor their tasks and activities plan.
• Promote quality excellence within the team. To ensure that work practices are effective and consistent.
• Manage and monitoring the performance of individual team members and provide the annual Performance and Development Review reports.
• Define and propose the training plan for himself and his staff.
• Assist IT Business Systems Manager during the budget preparation stage.

• Upper-intermediate (B2) English level is an advantage on this role;
• excellent knowledge of business processes;
• excellent knowledge of PCs, Intel Servers, current MS Windows operating systems, Linux Operating Systems, current MS Office, networking;
• knowledge of formal systems and business analysis;
• knowledge of formal project management;
• knowledge of formal business process review;
• knowledge of designing, developing, implementing and supporting computer applications;
• must be able to communicate effectively at all levels with various operational units and with a variety of nationalities;
• self-starter, able to plan work schedule for self and a team;
• ability to recognise a changing situation and modify work-plans and priorities accordingly;
• ability to apply new approaches and innovative solutions;
• to solve problems independently to suit the situation;
• ability to lead and motivate staff.

Карачаганак Петролиум Оперейтинг