Sales Coordinator

• Process sales orders and quotes accurately and in a timely manner.
• Maintain CRM records (contacts, opportunities, activities) and ensure data integrity.
• Coordinate communication between sales reps, customers, and internal departments to resolve issues and advance deals.
• Prepare and send proposals, sales documentation, pricing confirmations, and product information.
• Track order status, shipments, and deliveries; follow up to ensure on-time fulfillment.
• Generate regular sales reports, dashboards, and forecasts to support management.
• Schedule sales meetings, calls, and customer appointments; prepare agendas and follow-up notes.
• Assist with lead qualification, pipeline management, and territory administration.
• Support sales onboarding and training logistics (materials, systems access).
• Contant clients via phone calls and arrange mailings to clients.
• Handle customer inquiries and escalate complex issues to appropriate team members.
• Identify process improvement opportunities and assist in implementing best practices.
• Manage company social media and ensure frequent posts.
• Manage and maintain company website, ensure all information is accurate and up to date.

• University degree or equivalent.
• Fluency in English, Russian and Kazakh languages (oral and written).
• 3 years of experience in sales support, customer service, or operations (B2B preferred).
• Proficiency with CRM systems (Bitrix24) and MS Office (Excel, Outlook).
• Strong attention to detail and high level of accuracy.
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and work under deadlines in a fast-paced environment.
• Problem-solving mindset and customer-focused attitude.
• Basic understanding of sales metrics and forecasting.
• Experience with and accounts on social media, LinkedIn, Instagram, TikTok, etc.

• 5/2
• социальный пакет

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