Application Support Engineer (international logistics company)
Карголайн Казахстан
- Казахстан
- Постоянная работа
- Полная занятость
- Act as the technical owner and subject matter expert for the 1C application.
- Manage day-to-day operations, including monitoring, troubleshooting, performance optimization and L2 support.
- Plan and execute deployments, releases, upgrades, and configuration changes in coordination with internal teams and vendors.
- Ensure system availability, integrity, and security in line with company policies.
- Maintain and update operational documentation, runbooks, and configuration records.
- Work closely with vendor support and internal IT teams to resolve incidents and implement changes.
- Participate in change management processes, ensuring all changes follow ITIL and organizational procedures.
- Support audits, risk assessments, and compliance activities related to the application.
- Experienced 1C system administrator with solid understanding of ITIL principles, especially change, incident, and release management.
- Strong technical foundation in system operations, configuration, and deployment processes.
- Excellent English communication skills, both written and spoken.
- Ability to coordinate with vendors, IT infrastructure teams, and business stakeholders.
- International, rapidly growing organization;
- Have professional and personal challenges in an international organization;
- Be among professional and highly skilled colleagues who set the bar high;
- Bonuses for achieved results.
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