Dwelly builds financial and operational infrastructure for modern property management. The platform helps operators handle payments, reporting, and financial workflows at scale — reliably, transparently, and with strong auditability.You’ll join a small, high-ownership team working at the intersection of finance, product, and operations, solving real money-impact problems daily.Why this role is openedDwelly is scaling its payments and financial operations. As volume grows, so does complexity: collections, payouts, reconciliations, refunds, balances, and edge-case failures.This role exists to own the operational backbone of payments — making sure money moves correctly, issues are investigated fast, and repeat problems turn into scalable processes and tooling.You’ll sit within the Payments team and work closely with Finance, Product, and Engineering.What you’ll doPayments & incident investigationInvestigate payment-related issues (reconciliation gaps, payout errors, missing funds, vendor discrepancies)Identify root causes and drive resolution across finance, product, and engineeringCommunicate clearly on incidents, escalations, and outcomesOperational support & scalingSupport finance team with technical/product questions and ad-hoc tasksConvert repeat issues into SOPs, checklists, and structured workflowsImprove operational reliability and reduce manual firefightingProcess & tooling improvementAnalyse operational processes and propose improvementsHelp design internal dashboards and operational toolingWork with messy exports and data sources to build clean reconciliation flowsMust-haveAnalytical & operational mindsetStrong root-cause thinking: you can investigate and resolve complex issuesHigh attention to detail where mistakes have financial or audit impactAbility to prioritize and manage multiple operational casesFinance & dataUnderstanding of core accounting principles (reconciliation, balances, ledgers)SQL (comfortable querying production/financial datasets)Strong spreadsheet skills (pivots, lookups, reconciliation workflows)Comfortable working with imperfect or messy data exportsCommunicationClear, concise written communicationAbility to produce structured updates, incident summaries, and escalationsComfortable working cross-functionally with finance and engineeringNice to haveExperience in financial operations / accounting systemsBackground in implementation consulting, technical support, or solutions engineeringExperience with APIs or technical product environmentsFamiliarity with UK payments ecosystem or compliance expectationsWho will thrive hereSomeone who:enjoys solving messy operational problemscares about accuracy and auditabilitylikes turning chaos into structurecan sit between finance and product without getting lostwants ownership over real money-impact processesWhy joinHigh ownership role in a scaling fintech/proptech environmentDirect impact on financial operations reliabilityExposure to finance, product, and engineering collaborationOpportunity to shape processes and internal tooling from early stageApplication deadline: March 10.Hiring process:1. Fill in the application form - attach your CV;2. Have a Zoom interview with Hire5’s Recruiter;3. Have a Zoom interview with the Dwelly’s representative;4. Get hired!Hire5 (former Grintern) - a California-based company helping global talents enhance their careers in US startups. Hire5 is a team of enthusiastic people who provide young aspiring talents around the world with remote opportunities to enhance their careers in the startups of Silicon Valley and other US-based companies.We connect with high-potential US startups that need help and are ready to take junior, middle, or senior-level global remote talents to join their team. We deliver a fast, client-centric, cost-effective, and risk-free hiring process, and thus, we organize those win-win situations.
