Junior IT Administrator

• Acts as the routine contact point, receiving and handling requests for support;
• Responds to a broad range of service requests for support by providing information to fulfill requests or enable resolution;
• Mac and PC desktop support (Initial configuration, life cycle maintenance, Continuous technical support for users, configuration and maintenance of PCs);
• Provide office equipment support;
• Provision of network security settings, interaction with the information security department;
• Inventory and maintenance of employees' PC database by hardware and software components;
• Provide the necessary assistance to users, prompt response to employee requests;
• Commissioning of equipment, diagnostics, minor repairs of office equipment

• Hands-on experience working and prioritizing requests in an established ticketing system;
• IT experience at least 2 years;
• Advance level of english, able to mantain a conversation;
• Knowledge of MacOS, Linux OS;
• Knowledge of Google Workspaces
• Knowledge of the principles of network operation, basic skills in setting up active network equipment (desirable Mikrotik, good if knows CISCO, HP (Aruba), Ubiquity)

• Health insurance
• Hybrid work mode and flexile schedule
• Access to professional counseling services including psychological, financial, and legal support
• Discount club membership
• Diverse internal training programs
• Partially or fully payed additional training courses
• All necessary work equipment

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