Industry Sales & Service Representative

Катерпиллар Центральная Азия

Алматы
Постоянная работа
Полная занятость

19 д. назад

Important Information:Dear candidates, please submit your application in English language. Otherwise, your CV’s might not be considered for this recruitment process.As an Industry Sales & Service Representative you will consult with dealers to market Caterpillar products and services and assist in the development of dealer sales capability within Eurasia Region.Job Duties/Responsibilities may include, but are not limited to:Responsible for “selling the house” (integrated solutions).Meet/Exceed Business Plan Sales and Market Share targets for all machines, work tools and Customer Value Agreements at points of sale in the assigned territory.Accountable for the merchandising support budget for the assigned territory.Supporting dealers developing short term and long-term strategies to provide a strong value proposition for retail customers.Assisting dealers on demand and supply management targeting to have optimal pipeline on ground to achieve business goals.Supporting dealers in tender business by recommending the right combination of products & services fitting to the requirements and managing the pipeline to meet the deadlines.Supporting dealer and Caterpillar marketing teams to deliver tailor made campaigns to acquire new customers with low cost.Supporting Retail and Marketing strategy in region.Being a champion of safety in regionStrong understanding of market regulations and certification process in region.NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.Key Skills For Your Successful Assignment:Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.Top Candidates Will Have:Excellent communication in English, proficiency in Russian is requiredKnowledge of Caterpillar products, merchandising programs, and warranty practices and procedures.Current & proven track record of success in a (Internal or external) field representative role in construction equipment industry.Relevant degree or equivalent demonstrated work experience.Demonstrated ability to adapt change, creating & leading tactics matching market needs.Experience in creating roadmaps with dealers to achieve sustainable growth.Understanding of local customer trends / market needs and ability to provide supporting business cases for future product offerings.Experience in delivering basic product trainings to dealer sales team on ground.Additional Information:This is an onsite work opportunity, 5 days a week.Business travel requirement – 50% within the region.Mission

Caterpillar will be the leader in providing the best value in machines, engines and support services for customers dedicated to building the world's infrastructure and developing and transporting its resources. We provide the best value to customers.
Caterpillar people will increase shareholder value by aggressively pursuing growth and profit opportunities that leverage our engineering, manufacturing, distribution, information management and financial services expertise. We grow profitably.
Caterpillar will provide its worldwide workforce with an environment that stimulates diversity, innovation, teamwork, continuous learning and improvement and rewards individual performance. We develop and reward people.
Caterpillar is dedicated to improving the quality of life while sustaining the quality of our earth. We encourage social responsibility.

For more than 75 years, Caterpillar Inc. has been building the world's infrastructure, and in partnership with Caterpillar dealers, is driving positive and sustainable change on every continent. A Fortune 100 company, Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. The company is a technology leader in construction, transportation, mining, energy, logistics, electronics, financing and electric power generation.Caterpillar products and components are manufactured in 49 U.S. facilities and in 59 other locations in 22 countries around the globe.Caterpillar Dealer NetworkCaterpillar's global dealer network provides a key competitive edge - customers deal with people they know and trust. Almost all dealerships are independent and locally owned. Many have relationships with their customers that span at least two generations. Cat dealers serve equipment, service and financing needs for customers in more than 200 countries. Rental services are offered through more than 1,400 outlets worldwide.Corporate GovernanceCaterpillar's reputation for integrity is a fundamental part of our heritage and one of our most valuable assets. Visit the Corporate Governance section for a reliable source for the corporate governance practices our Board has in place to ensure we are building on Caterpillar's sound reputation. As an industry leader, we recognize our responsibility to help restore confidence in Corporate America, and we consider ourselves a leader for corporate governance practices.Financial StrengthCaterpillar is financially strong - able to fund product programs for future customer needs, provide financing for dealers and customers, and reward its shareholders. We continue to generate significant net free cash flow enabling investments in strategic growth opportunities.Shareholder ValueСaterpillar is committed to generating attractive returns for our shareholders. Strategic growth initiatives involving our machine, engine and service businesses are expected to drive attractive stockholder returns for years to come. Caterpillar's quarterly dividend has grown nearly 1000% in the last decade on split-adjusted basis. In addition, we have repurchased approximately 77 million shares since June of 1995.

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