IT Service Desk Specialist

KPMG

  • Нур-Султан
  • Постоянная работа
  • Полная занятость
  • 17 ч. назад
Responsibilities:
  • System Installation and Upgrades: Install and upgrade computer systems, hardware, and software to ensure smooth operations.
  • Technical Support: Provide first-line technical support, troubleshooting user hardware, software, and network issues.
  • Device Support: Maintain and support multi-functional devices, including printers, scanners, and copiers.
Requirements:
  • Have at least 1 year of experience in a similar IT support role (L1), providing hands-on technical support.
  • Possess a solid understanding of computer hardware, software, and network systems, with basic troubleshooting skills.
  • Are familiar with installing and configuring operating systems (e.g., Windows, macOS) and office productivity software.
  • Demonstrate strong communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
  • Are customer-service oriented, with the ability to prioritize and handle multiple tasks in a fast-paced environment.
  • Are proficient in English, with strong written and verbal communication skills.
KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We have 219,000 outstanding professionals working together to deliver value in 147 countries worldwide.KPMG has been working in Kazakhstan since 1996, and our essential principle has always been to use the firm’s global intellectual capital, combined with the practical experience of our local professionals. We have about 600 employees and full operating offices in Almaty, Nur-Sultan, Atyrau and Bishkek.Our global experience is thus complemented by the skills of local professionals, an invaluable asset for any client operating in or considering a move into a new and unfamiliar market. Our teams can offer realistic but internationally strategic sophisticated recommendations in line with local market conditions.

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