Senior Client Success Manager
LLC Evido ge
- Алматы
- Постоянная работа
- Полная занятость
We’re expanding, and I’m looking for a Senior Client Success Manager — someone who will become a trusted partner for our Enterprise-level clients, guide them through onboarding, and support their paid campaigns across platforms (with a strong focus on Meta).This is a role for someone who loves working directly with clients, understands performance marketing, and can combine communication, technical knowledge, and independent decision-making. The role is more account-focused than buying-focused, with lots of ownership, learning and room to influence processes.About EvidoEvido (part of Aitarget Group) is a technology-driven AdTech company that helps brands and agencies run smarter, more efficient campaigns across major digital platforms.
We build tools that simplify campaign management, automate routine work, and give clients transparency and control over performance. Our team combines strong product expertise, deep platform knowledge (Meta, TikTok, Google and others), and a genuinely human approach to client service.We move fast, we stay close to our clients, and we constantly iterate to make their advertising experience better. If you enjoy responsibility, ownership, and meaningful impact — you’ll feel at home here.Key ResponsibilitiesClient management & onboardingBuild long-term, trust-based relationships with Enterprise clientsLead onboarding: explain product logic, walk clients through key steps, answer early-stage questionsHandle day-to-day communication: calls, presentations, proactive support, fast problem-solvingWork with advertising platformsSet up and manage campaigns in Meta Ads and Google AdsOversee campaigns end-to-end: uploading creatives, monitoring performance, optimizingAdvise clients on other platforms (TikTok, Telegram, Snapchat, DV360, X, etc.) — willingness to learn quickly is keyData & insightsAnalyze campaign performance; prepare reports, presentations, recommendationsTranslate complex technical and analytical data into clear business insightsCross-team & platform collaborationRespond quickly to client requests, including technical onesCommunicate with Meta, TikTok and other platform support teamsWork with internal teams: product, finance, sales, techProactivity & client growthIdentify opportunities for cross-sell and additional solutionsSuggest improvements to internal processes and client journey(Nice to have) Mentor junior specialistsRequirementsProfessionalHands-on experience with Meta Ads within the last 6 months — mandatoryExperience with Google Ads — a strong plus3–5 years in digital marketing: client service, account management, or performance managementAbility to run several clients simultaneouslyStrong English for communication (calls + written) + Russian (profecional or native)Confident with Excel/Google Sheets for data analysisExcellent communication and structured thinkingPersonal qualitiesHighly communicative and client-orientedProactive, independent, decisiveDetail-oriented and organizedAble to work quickly and calmly under pressureGenuine desire to help clients and grow in digital/AdTechStrong written and verbal skillsBonus pointsExperience with TikTok Ads, Telegram Ads, Snapchat, DV360, X, LinkedInExperience preparing media plans and presentationsWhy join usRemote work within GMT+3 to GMT+5Direct work with Enterprise clients and full ownership of their successOpportunity to influence product development and shape internal processesA culture that values expertise, autonomy, kindness and healthy communicationFast decisions, minimal bureaucracy, lots of space for initiativeGrowth in AdTech, cross-platform learning, and complex client casesIf this sounds like your kind of environment, I’d love to meet you!EvidoEvido is an innovative digital advertising platform designed to optimize and automate ad campaigns across multiple channels. Focusing on performance marketing, Evido offers advanced tools and solutions that empower businesses to maximize their advertising ROI.Key features of Evido include AI-driven ad management, real-time analytics, and intuitive campaign optimization. The platform supports various advertising channels.Evido's mission is to simplify digital advertising for businesses of all sizes, providing actionable insights and powerful tools to enhance campaign performance and drive growth.We are seeking a motivated and proactive business development manager at Evido to lead the development of new markets with a Telegram product.If you are enthusiastic and thrive in a fast-paced environment, we invite you to join our team and drive success!
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