Commercial Manager (Pre-Opening)

Hilton

  • Алматы
  • Постоянная работа
  • Полная занятость
  • 4 д. назад
As a Commercial Manager for this Pre-Opening Hotel, you’re not leading commercial strategy across multiple segments and revenue streams – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.Here’s what you’ll do during a typical day:Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top-line performance and market share growthMaximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targetsLead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segmentsAlign sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demandAdapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditionsStrengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial valueCultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programsKey Responsibilities for Hotel Pre-Opening Leaders
  • Project Management: Oversee timelines, budgets, and resources; manage construction, procurement, and vendor coordination; ensure compliance with deadlines and regulations.
  • Strategic Planning: Develop and execute pre-opening plans; set priorities, anticipate challenges, and establish operational workflows.
  • Operational Readiness: Ensure all departments (front office, housekeeping, F&B, engineering) are prepared; coordinate training and brand standards implementation.
  • Team Leadership: Recruit, onboard, and train staff; foster collaboration and maintain team focus under pressure.
  • Financial Management: Manage pre-opening budgets; monitor forecasts; negotiate vendor contracts and control costs.
  • Brand Standards: Ensure consistency in design, service, and operations aligned with brand guidelines.
  • Problem-Solving: Address unexpected issues quickly; manage risks and maintain safety compliance.
  • Attention to Detail: Oversee final construction, design, and furnishing; ensure operational processes meet quality standards.
  • Communication: Maintain transparent updates with owners, investors, and stakeholders; represent the project in pre-opening events.
  • Adaptability: Adjust plans as needed; stay resilient under fast-paced, high-pressure conditions.
  • Customer Focus: Ensure guest experience remains the top priority from day one.
What are we looking for?To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Relevant hospitality/travel industry experience in a revenue generating or commercial services role.
  • Relevant experience presenting sales plans, presentations, etc. to senior level executives and constituent groups
  • Relevant experience working in a collaborative/matrixed environment
  • Relevant experience working with departmental financial data to make strategic/tactical decisions
  • Relevant experience evaluating and identifying business opportunities for a business
  • Relevant experience managing a sales or commercial team
  • Fluent in English
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Relevant experience working in a multi-complex hotel/travel industry environment
  • Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance
  • Local language, strong attribute to have
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!What are we looking for?A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Minimum of 3+ year’s hospitality/travel industry experience in a revenue generating or commercial services role.
  • Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups
  • 3+ experience working in a collaborative/matrixed environment
  • 3+ years working with departmental financial data to make strategic/tactical decisions
  • 3+ years of experience evaluating and identifying business opportunities for a business
  • At least 3 years of experience managing a sales or commercial team
  • Fluent in English
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • 3+ years working in a multi-complex hotel/travel industry environment
  • Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance
  • Local language, strong attribute to have
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton