Executive Assistant Manager (Rixos Borovoe)

Burabay Hotel Management (Отель Rixos Borovoe)

Щучинск, Акмолинская область
Постоянная работа
Полная занятость

17 д. назад

Position requires relocation to Shchuchinsk (Akmola oblast, Kazakhstan). Housing is provided for relocating candidates.Rixos Borovoe Hotel is a luxury Resort property of Accor family and is surrounded by the pine trees of the Borovoe National Park and located on Shchuchye Lake (Shchuchinsk, Kazakhstan).KEY RESPONSIBILITIES & CONTRIBUTION:GENERAL

Contributes to the development of the hotel’s overall strategy
Acts on behalf of the General Manager when required
ESG activities follow up
Prepares and defends the budget in related areas
Monitors key financial indicators: Revenue, GOP, Food & Beverage Cost %, Payroll Ratio, etc.
Analyzes P&L performance of related areas
Develops and implements initiatives to increase profitability and optimize costs

People Management

Leads the team there will be reporting to the position TBA
Participates in recruitment of key positions
Oversees performance reviews and succession planning
Builds and maintains a strong service culture aligned with luxury standards

Guest Experience

Monitors guest feedback (Trust You, SARA, internal surveys, etc.)
Personally engages with VIP guests
Ensures compliance with LQA standards in all related areas

F&B And Kitchen Operational Management

Positions restaurants as independent revenue centers
Provides overall leadership of all F&B divisions: restaurants, bars, banquet operations, room service, minibar, and lounge areas
Ensures compliance with brand standards and outlet concepts
Monitors service quality, speed of service, upselling performance, and guest engagement
Conducts regular operational inspections of all F&B outlets
Oversees the Executive Chef and the entire culinary team
Controls F&B cost, waste management, etc
Participates in menu development, seasonal offers, and gastronomic concepts
Ensures compliance with sanitation regulations, HACCP requirements, and F&B safety standards
Supervises inventories, stock levels, and procurement processes in coordination with Procurement and Finance

Entertainment (with the help of Entertainment Manager)

Oversees the concept development and execution of entertainment programs (live music, DJs, shows, themed evenings)
Ensures entertainment activities align with brand positioning and guest profile
Coordinates cooperation with contractors, artists, and event teams
Analyzes the impact of entertainment programs on revenue and guest satisfaction
Controls the entertainment budget and evaluates return on investment (ROI)

PROFESSIONAL PROFILE:

3-5 years of experience in the same position or Director of Operations
5 * hotel or upper with not less than 150 keys and 5 outlets and 50 team members in the subordinate team
Deep background in F&B
Experience of new programs or strategies successfully rolling out
Fluent English and Russian, Kazakh strong advantage

Be limitless! Be with us!Become a part of the world-famous brand team!«Rixos» – это сеть из двадцати пяти 5-звездочных, фешенебельных отелей городского и курортного типа, расположенных в десяти странах мира. Сегодня в сети отелей «Rixos» работает более 6 000 человек.Отель «Rixos Borovoe» - это первый курортный пятизвездочный отель в Казахстане,Rixos Borovoe расположен на берегу красивейшего озера Щучье и окружен сосновыми и березовыми лесами Национального Парка. Сочетание гор, хвойного леса и озера создает неповторимую атмосферу для отдыха и наслаждения красотами природы

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